C.H. Robinson President and CEO, Dave Bozeman, was recently featured in The Exchange, McKinsey and Company’s LinkedIn newsletter, where he shared insights on leadership, innovation, and the future of logistics.
In the interview, Dave shared how the Robinson team applies Lean leadership principles to drive efficiency and agility. This includes leveraging Generative AI technology to improve the customer experience and optimize supply chain operations, which has led to a more than 30% productivity gain over two years. Dave also highlighted the new C.H. Robinson operating model focused on continuous learning, accountability, and proactive decision-making, ensuring the company can execute with efficiency and effectiveness to increasing market demands.
Looking ahead, Dave highlighted the industry’s ever-evolving landscape, pointing to consolidation, technology integration, and supply chain adaptability as key trends shaping the next five years. With an asset-light model and a proactive approach to disruptions, Dave shared how C.H. Robinson is positioning itself as a strategic partner for businesses navigating ongoing interruptions from tariffs, port strikes, and other supply chain bottlenecks.
Watch a clip from the interview below and read the full feature on McKinsey’s The Exchange.
About C.H. Robinson
C.H. Robinson delivers logistics like no one else™. Companies around the world look to us to reimagine supply chains, advance freight technology, and solve logistics challenges—from the simple to the most complex. 83,000 customers and 450,000 contract carriers in our network trust us to manage 37 million shipments and $23 billion in freight annually. Through our unmatched expertise, unrivaled scale, and tailored solutions, we ensure the seamless delivery of goods across industries and continents via truckload, less-than-truckload, ocean, air, and beyond. As a responsible global citizen, we make supply chains more sustainable and proudly contribute millions to the causes that matter most to our employees. For more information, visit us at chrobinson.com (Nasdaq: CHRW).